Nicole Younie trading as NY Digital Services
England & Wales
Email: nicole@nicoleyounie.co.uk
Last updated: 21-02-26
1. Introduction
Nicole Younie, trading as NY Digital Services (“I”, “me”, “my”), respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how I collect, use, store and protect your personal data when you:
- Visit my website
- Enquire about services
- Subscribe to marketing communications
- Book a discovery call
- Engage my consultancy services
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The Data I Collect
Depending on how you interact with the website, I may collect:
Contact Data
- Name
- Email address
- Business information provided via contact forms
Marketing Data
- Email subscription preferences
- Interaction with marketing emails
Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data
This data is collected via:
- WordPress website
- WP Forms (contact forms)
- Google Analytics 4 (GA4)
- Metricool
- Ahrefs (SEO analytics)
- ConvertKit (email marketing platform)
3. How Your Data Is Collected
Data may be collected through:
- Direct submission via contact forms
- Email subscriptions via ConvertKit
- Booking a discovery call (Google Calendar / Google Meet)
- Automatic data collection technologies (cookies, GA4 analytics)
A separate Cookie Policy is generated via Complianz and explains cookie usage in detail.
4. How I Use Your Data
Your personal data is used for:
- Responding to enquiries
- Delivering consultancy services
- Sending marketing emails (where consent is given)
- Improving website performance and user experience
- Complying with legal and tax obligations
I do not sell personal data.
5. Lawful Basis for Processing
Under UK GDPR, I rely on:
- Consent – for marketing emails
- Contract – where services are agreed
- Legitimate Interests – for website analytics and service improvement
- Legal Obligation – for financial record keeping
6. Data Retention
- Enquiry data: retained for up to 12 months
- Client data: retained for the duration of our working relationship and up to 12 months after completion
- Financial records: retained for the period required by UK law (typically 6 years)
You may request deletion of your data at any time, subject to legal obligations.
7. Third Parties
Your data may be processed by trusted third-party service providers including:
- Hostinger (UK hosting provider)
- Google Analytics / Google Search Console
- Metricool
- Ahrefs
- ConvertKit (email marketing)
- Google Calendar / Google Meet
These providers operate under their own privacy policies and security standards.
Where external contractors are engaged for client work, data sharing will only occur where necessary and appropriate safeguards are in place.
8. International Data Transfers
Some third-party providers (e.g., Google, ConvertKit) may process data outside the UK. Where this occurs, appropriate safeguards are used in accordance with UK GDPR.
9. Data Security
I take appropriate technical and organisational measures to protect personal data, including:
- Secure website hosting
- SSL encryption
- Password-protected systems
- Restricted access to client data
10. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Request data portability
To exercise these rights, contact:
nicole@nicoleyounie.co.uk
If you are not satisfied with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
11. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this website.
